Shipping & Returns

Processing Time

My normal processing time is 7-10 days.  Your order is placed with the lab as soon as it is received. Depending on the product it usually takes the lab about 3-5 days to ship.  Once I receive your order from the lab it is inspected and shipped that day or the next day. 

If the item is in stock it is shipped within two days.

Occasionally an order will take longer if I am out on a shoot and cannot process the order right away. You will be notified as soon as I am able if this is the case.

Packaging

Prints 8x10 and 11x14 are enclosed in a plastic sleeve and shipped in a heavy duty flat mailer.

Prints 12x18 and larger are placed in a heavy duty mailing tube.

Gallery wrapped canvas prints are placed in plastic and enclosed in a specially made box.

Shipping

FREE STANDARD SHIPPING IS AVAILABLE FOR ANY PRINT OR CANVAS
Orders are shipped USPS Retail Ground and should arrive in 2-8 days.

You may choose to upgrade shipping to Priority or Priority Express for an added charge.  

You will receive a tracking number when the order ships.

Shipping to US only.

Returns

Returns are accepted according to these terms:
  • You must contact us within 5 days of delivery.
  • Item needs to be returned within 14 days.

If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Sale items are not eligible for return.